Paul delivered a training course to all customer facing members of the Equinix Ireland team. The remit was to present a programme which would give everybody the confidence to develop business relationships, on a personal and professional level, in a way which would enhance their image and the perception of the company in the eyes of the customer.
This involved tweaking and developing sales and presentation skills.
We as a management team were absolutely delighted with the results. A number of team members, who previously lacked confidence, have delivered internal and external presentations that were of a noticeably higher standard. We now have a team of people who can represent the company in all manner of presentation scenarios.
The training also served as a team building exercise which was very positively received by all.